RETURN POLICY
Created 3/22/2024
Shipping & Return Policy
Shipping Information
We ship orders Monday-Friday via United States Postal Service. We can usually process orders in 1 day, but occasionally it can take a little longer. Please allow up to 3 business days for your order to process.
All packages contain a ‘Notice to Law Enforcement and Postal Workers’ in addition to a Certificate of Analysis for each hemp product. Products are packaged with care in odor-proof, light-resistant packaging and shipped in nondescript boxes.
Zaza Haze is not responsible for any order that's lost in transit, not delivered, mistakenly seized, or stolen outside the customer's address. (Although this stuff rarely happens.)
Shipping USA only.
THCa products are not available for shipment to the following states: Hawaii, Idaho, Minnesota, Oregon, Rhode Island, Utah, Vermont
Delta 8 products are not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Idaho, Iowa, Michigan, Mississippi, Montana, Nevada, New Hampshire, New York, North, Dakota, Oregon, Rhode Island, South Carolina, Utah, Vermont, Virginia, Washington, West Virginia
Returns/Refunds
From seed to sale, we ensure the quality of our products. Once your order ships, we can't control what happens to it, so we cannot accept returns. Zaza Haze reserves the right to issue refunds at the sole discretion of its management.
If you have a question, please write to us at zazahaze@outlook.com, or give us a call at 704-281-3379.